Terms of use and sale
These terms apply when you use this website and when you buy from Sai Sangeetha. Please read them before ordering. Nothing in them affects your statutory rights as a consumer under Sri Lankan law.
About us
This website is run by Sai Sangeetha, a sole proprietorship registered in Sri Lanka.
- Visit: U.G 53, People's Park, Gaswork Street, Colombo 11, Sri Lanka
- Phone / WhatsApp: 075 338 4222
- Email: sales@saisangeetha.com
Using the website
The website shows the instruments we sell and helps you send us an order. We try to keep it accurate and up to date, but:
- Stock changes quickly. Something shown may have just sold.
- Where there's no photo, the product is shown with an illustration. Illustrations show the type of instrument, not the exact model.
- Descriptions are a summary. Ask us if a particular feature matters to you.
Prices
Prices are in Sri Lankan rupees (LKR). Prices can change, and if a price on the website is wrong we'll tell you the correct price before you pay. The price we confirm with you before payment is the price you pay. Delivery charges are separate and are quoted before you pay.
How ordering works
- You add items to your order on the website and send the list to us by WhatsApp. Sending the list is a request, not a binding order.
- We reply to confirm availability, the price, delivery or collection, and how to pay.
- The sale is agreed when you accept our confirmation and pay. Until then either of us can change our mind, and we may decline an order, for example if an item is out of stock.
No payment is taken on this website.
Payment
We accept cash in store, card in store and bank transfer. For bank transfers, we release or dispatch goods once the payment has reached our account. Instruments remain our property until they're paid for in full.
Delivery and collection
You can collect from our shop or ask for delivery. We'll quote the delivery charge and an estimated delivery time before you pay. Please check your instrument when it arrives and tell us straight away if anything is damaged or missing. Full details are in Delivery, returns & warranty.
Warranty and returns
Selected items come with a warranty. We'll tell you what's covered and for how long when you buy. Returns and exchanges are handled case by case, as explained in Delivery, returns & warranty. If an item is faulty, you have rights under Sri Lankan consumer law that these terms don't take away.
Repairs, tuning and setup
Before starting a repair or setup we'll tell you what we think is needed, the estimated cost and roughly how long it will take. If we find that more work is needed, we'll ask you before doing it. Please collect your instrument when we tell you it's ready.
Brands and content
The website's text, design, illustrations and our logo belong to Sai Sangeetha. Brand names such as Yamaha and Casio are trademarks of their owners and are used here only to identify the products we sell.
Our responsibility to you
We're responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We're not responsible for losses that weren't foreseeable, or for business losses. Nothing in these terms limits liability that can't be limited under Sri Lankan law, including your rights as a consumer.
Links to other websites
The website links to WhatsApp, Google Maps, Facebook and other sites. We're not responsible for their content or how they handle your information.
Law and disputes
These terms are governed by the laws of Sri Lanka. If something goes wrong, please talk to us first. We'd much rather put it right. Any dispute we can't resolve together can be taken to the courts of Colombo.
Changes to these terms
We may update these terms from time to time. The version on this page when you place an order is the one that applies to it.